ARTICLE 1 – DEFINITIONS
In these terms and conditions the following definitions apply:
1. Entrepreneur: the natural or legal person who offers products and/or services to consumers at a distance;
2. Consumer: the natural person who does not act in the exercise of a profession or business and who enters into a distance contract with the entrepreneur;
3. Distance agreement: an agreement whereby, within the framework of a system organized by the entrepreneur for the distance sale of products and/or services, up to and including the conclusion of the agreement, use is made of one or more techniques for communication on distance;
4. Technique for distance communication: means that can be used to conclude an agreement, without the consumer and entrepreneur coming together in the same room at the same time;
5. Reflection period: the period within which the consumer can make use of his right of withdrawal;
6. Right of withdrawal: the option for the consumer to waive the distance contract within the cooling-off period;
7. Day: calendar day;
8. Duration transaction: a distance contract with regard to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time;
9. Durable data carrier: any means that enables the consumer or entrepreneur to store information that is addressed to him personally in a way that allows future consultation and unchanged reproduction of the stored information._cc781905-5cde-3194-bb3b -136bad5cf58d_
ARTICLE 2 – IDENTITY OF THE ENTREPRENEUR
De Grachthof
Inner path 54
8355 BT Giethoorn
0521-361270
info@grachthof.nl
reservation@grachthof.nl
Opening hours:
Open daily from 10:00 am.
Chamber of Commerce number | 55397301
VAT number | NL851688305B01
ARTICLE 3 - APPLICABILITY
1. These general terms and conditions apply to every offer from the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer.
2. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, it will be indicated that the general terms and conditions can be viewed at the entrepreneur's premises and that they will be sent free of charge as soon as possible at the request of the consumer.
3. If the distance contract is concluded electronically, contrary to the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that they can be read by the consumer. consumer can be stored in a simple manner on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be inspected electronically and that they will be sent free of charge at the request of the consumer electronically or otherwise.
4. In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs apply mutatis mutandis and, in the event of conflicting general terms and conditions, the consumer can always invoke the applicable provision that is the most appropriate for him. most favorable.
ARTICLE 4 - THE OFFER
1. If an offer has a limited period of validity or is subject to conditions, this will be expressly stated in the offer.
2. The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to enable a proper assessment of the offer by the consumer. If the entrepreneur uses images, these are a true representation of the products and / or services offered. Obvious mistakes or errors in the offer do not bind the entrepreneur.
3. Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer. This concerns in particular:
the price including taxes;
any costs of delivery;
the way in which the agreement will be concluded and which actions are required for this;
whether or not the right of withdrawal applies;
the method of payment, delivery or performance of the agreement;
the period for accepting the offer or the period for adhering to the price;
the amount of the rate for distance communication if the costs of using the technology for distance communication are calculated on a basis other than the basic rate;
if the agreement is archived after the conclusion, how it can be consulted by the consumer;
the way in which the consumer can become aware of actions he does not want before concluding the agreement, as well as the way in which he can rectify these before the agreement is concluded;
any languages in which, in addition to Dutch, the agreement can be concluded;
the codes of conduct to which the entrepreneur has submitted and the way in which the consumer can consult these codes of conduct electronically; and
the minimum duration of the distance contract in the case of an agreement that extends to the continuous or periodic delivery of products or services.
ARTICLE 5 - THE AGREEMENT
1. The agreement is concluded, subject to the provisions of paragraph 4, at the moment of acceptance by the consumer of the offer and compliance with the corresponding conditions.
2. If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the acceptance of the offer electronically. As long as receipt of this acceptance has not been confirmed, the consumer can dissolve the agreement.
3. If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a safe web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures.
4. The entrepreneur can - within legal frameworks - inform himself whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If, on the basis of this investigation, the entrepreneur has good reasons not to enter into the agreement, he is entitled to refuse an order or request with reasons, or to attach special conditions to the implementation.
5. The entrepreneur will send the following information to the consumer with the product or service, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier, :
a. the visiting address of the establishment of the entrepreneur where the consumer can go with complaints;
b. the conditions under which and the manner in which the consumer can make use of the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
c. the information about existing after-sales service and warranties;
d. the information included in Article 4 paragraph 3 of these terms and conditions, unless the entrepreneur has already provided this information to the consumer before the execution of the agreement;
e. the requirements for termination of the agreement if the agreement has a duration of more than one year or is of an indefinite duration.
ARTICLE 6
If the entrepreneur has committed himself to delivering a series of products or services, the provision in the previous paragraph only applies to the first delivery.
Article 6a - Right of withdrawal upon delivery of products
1. When purchasing products, the consumer has the option of dissolving the contract without giving reasons during fourteen days. This period starts on the day after receipt of the product by or on behalf of the consumer.
2. During this period, the consumer will handle the product and the packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he makes use of his right of withdrawal, he will return the product with all accessories supplied and - if reasonably possible - in the original condition and packaging to the entrepreneur, in accordance with the reasonable and clear instructions provided by the entrepreneur.
Article 6b - Right of withdrawal upon delivery of services
1. When services are provided, the consumer has the option of dissolving the contract without giving reasons during seven working days, starting on the day of entering into the contract.
2. To make use of his right of withdrawal, the consumer will refer to the reasonable and clear instructions provided by the entrepreneur with the offer and/or at the latest with the delivery.
3. In case of bad weather you can cancel and move the rental to another day within 14 days after the first rental date.
ARTICLE 7 - COSTS IN CASE OF WITHDRAWAL
1. If the consumer makes use of his right of withdrawal, the costs of return will be borne at most.
2. If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than 30 days after the return or cancellation.
ARTICLE 8 - EXCLUSION OF THE RIGHT OF WITHDRAWAL
1. If the consumer does not have a right of withdrawal, this can only be excluded by the entrepreneur if the entrepreneur has clearly stated this in the offer, at least in time for the conclusion of the agreement.
2. Exclusion of the right of withdrawal is only possible for products:
a. that have been created by the entrepreneur in accordance with the consumer's specifications;
b. that are clearly personal in nature;
c. which cannot be returned due to their nature;
d. that can spoil or age quickly;
e. the price of which is subject to fluctuations in the financial market over which the entrepreneur has no influence;
f. for loose newspapers and magazines;
g. for audio and video recordings and computer software of which the consumer has broken the seal.
3 Exclusion of the right of withdrawal is only possible for services:
a) regarding accommodation, transport, restaurant business or leisure activities to be performed on a specific date or during a specific period;
b) the delivery of which has begun with the express consent of the consumer before the cooling-off period has expired;
c) regarding betting and lotteries.
ARTICLE 9 - THE PRICE
1. During the period of validity stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes as a result of changes in VAT rates.
2. Contrary to the previous paragraph, the entrepreneur can offer products or services whose prices are subject to fluctuations in the financial market and over which the entrepreneur has no influence, with variable prices. This dependence on fluctuations and the fact that any stated prices are target prices are stated in the offer.
3. Price increases within 3 months after the conclusion of the agreement are only permitted if they are the result of statutory regulations or provisions.
4. Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has stipulated this and:
a. they are the result of statutory regulations or provisions; or
b. the consumer has the authority to cancel the agreement on the day on which the price increase takes effect.
5. The prices stated in the offer of products or services include VAT.
ARTICLE 10 - CONFORMITY AND WARRANTY
1. The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability and the legal requirements existing on the date of the conclusion of the agreement. provisions and/or government regulations.
2. A scheme offered as a guarantee by the entrepreneur, manufacturer or importer does not affect the rights and claims that the consumer can enforce against the entrepreneur with regard to a shortcoming in the fulfillment of the obligations of the entrepreneur on the basis of the law and/or the remote agreement.
ARTICLE 11 - DELIVERY AND PERFORMANCE
1. The entrepreneur will take the greatest possible care when receiving and executing orders for products and when assessing applications for the provision of services.
2. The place of delivery is the address that the consumer has made known to the company.
3. With due observance of what is stated in article 4 of these general terms and conditions, the company will execute accepted orders expeditiously, but at the latest within 30 days, unless a longer delivery period has been agreed. If the delivery is delayed, or if an order cannot or only partially be executed, the consumer will be notified of this no later than one month after he has placed the order. In that case, the consumer has the right to dissolve the agreement without costs and is entitled to any compensation.
4. In the event of dissolution in accordance with the previous paragraph, the entrepreneur will refund the amount paid by the consumer as soon as possible, but no later than 30 days after dissolution.
5. If delivery of an ordered product proves to be impossible, the entrepreneur will make every effort to make a replacement item available. At the latest upon delivery, it will be reported in a clear and comprehensible manner that a replacement item will be delivered. For replacement items right of withdrawal can not be excluded. The costs of return shipment are for the account of the entrepreneur.
6. The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer, unless expressly agreed otherwise.
ARTICLE 12 - DURATION TRANSACTIONS
1. The consumer can terminate an agreement that has been entered into for an indefinite period at any time with due observance of the agreed cancellation rules and a notice period of no more than one month.
2. An agreement entered into for a definite period has a maximum term of two years. If it has been agreed that the distance agreement will be extended if the consumer remains silent, the agreement will be continued as an agreement for an indefinite period and the notice period after continuation of the agreement will be a maximum of one month._cc781905-5cde-3194-bb3b- 136bad5cf58d_
ARTICLE 13 - PAYMENT
1. Insofar as not agreed later, the amounts owed by the consumer must be paid within fourteen days after delivery of the goods or, in the case of an agreement to provide a service, within 14 days after the documents relating to this agreement have been issued. .
2. When selling products to consumers, general terms and conditions may never stipulate an advance payment of more than 50%. When advance payment has been stipulated, the consumer cannot assert any rights regarding the execution of the relevant order or service(s) before the stipulated advance payment has been made.
3. The consumer is obliged to immediately report inaccuracies in payment details provided or stated to the entrepreneur.
4. In case of non-payment by the consumer, the entrepreneur has the right, subject to legal restrictions, to charge the reasonable costs made known to the consumer in advance.
ARTICLE 14 - COMPLAINTS PROCEDURE
1. The entrepreneur has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure.
2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has discovered the defects.
3. Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will respond within the period of 14 days with a notice of receipt and an indication when the consumer can expect a more detailed answer.
ARTICLE 15 - ADDITIONAL OR DIFFERENT PROVISIONS
Additional or deviating provisions from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier.
ARTICLE 16 - RESERVATIONS AND CANCELLATIONS
1. Reservations for one or more vessels can be made via the Internet or by telephone. Reservations are only valid after confirmation by the landlord, via the internet or in writing.
2. Payment is made, unless agreed otherwise in writing, when making the reservation, by means of Ideal (internet banking) or in cash at the rental location.
3. In case of cancellation less than 48 hours in advance of a confirmed reservation or in the absence of the tenant on the reserved date and time, the tenant owes the entire rental amount and the tenant is not entitled to an alternative.
4. If the lessee is more than 1 hour later than the agreed starting time without prior telephone notification, the lessee will owe the entire rental amount and the lessor will be entitled to rent out the vessel to someone else. The tenant is then not entitled to an alternative.
5. If the tenant changes the reservation, he can request the lessor to substitute a third party.
6. If a reserved vessel is not available at the agreed place 1 hour after the start of the reserved rental period and the lessor cannot offer the lessee a reasonable alternative, the lessee is entitled to reimbursement of the agreed rental sum, unless the lessor informs the lessee at least two hours before the agreed time. of the unavailability of the reserved vessel. The tenant is under no circumstances entitled to any additional (damage) compensation.
7. If the lessee returns the vessel to the rental location earlier than the agreed rental period, there is no right to a refund of the rental fee paid or part thereof.
ARTICLE 17 - PROTECTION OF PERSONAL DATA
1. The contractor processes personal data within the meaning of the Personal Data Protection Act (WPB) and as of 25 May 2018 of the General Data Protection Regulation (GDPR).
2. The processing of personal data by the Contractor takes place in accordance with the applicable (inter)national law and (Professional) regulations in the field of the protection of personal data.
3. The Client agrees that the Contractor may and can process confidential information and personal data concerning the Client and/or persons (formerly) employed by, or for, or associated with the Client, and/or its clients or third parties in the context of a (i.e. ) assignment given by the Client to the Contractor, (ii) compliance with a legal obligation, (iii) optimization of the service and (iv) internal business purposes. In this context, processing also includes sharing this data with legal entities and companies affiliated with the Contractor, and with third parties involved in the performance of the assignment, and also processing by processors employed by the Contractor.
4. The Client guarantees that personal data provided by it or originating from it may be processed by the Contractor and indemnifies the Contractor against damage in connection with claims from those involved or third parties with regard to non-compliance with the applicable laws and regulations on the field of personal data protection.
5. Taking into account the state of the art and the costs of implementation, the Contractor will take appropriate measures to protect the personal data originating from the Client. (In this text, mth is referred to as Contractor.)
ARTICLE 18 - GENERAL RENTAL CONDITIONS
The time slot of the rental period you reserved is leading, the end time of your time slot will not be changed if you leave later.
If the end time is exceeded, the extra time used will be charged.
If canceled up to 24 hours before the scheduled date, € 10.00 in costs will be charged
brought.
If canceled within 24 hours before the scheduled date, 50% of the total price will be charged
charged.
In the event of damage, of any nature whatsoever, the tenant must report this at all times to the
owner
The rental boats are WA-insured. Renting is at your own risk. The tenant is liable for
theft, loss and damage to rental boats and accessories. Own risk
€200,-. Only damage to third parties caused by collision is insured.
The lessor reserves the right to cancel the reservation at any time.
PRIVACY
We only use your data for internal purposes and they will not be passed on to third parties.
In these terms and conditions the following definitions apply:
1. Entrepreneur: the natural or legal person who offers products and/or services to consumers at a distance;
2. Consumer: the natural person who does not act in the exercise of a profession or business and who enters into a distance contract with the entrepreneur;
3. Distance agreement: an agreement whereby, within the framework of a system organized by the entrepreneur for the distance sale of products and/or services, up to and including the conclusion of the agreement, use is made of one or more techniques for communication on distance;
4. Technique for distance communication: means that can be used to conclude an agreement, without the consumer and entrepreneur coming together in the same room at the same time;
5. Reflection period: the period within which the consumer can make use of his right of withdrawal;
6. Right of withdrawal: the option for the consumer to waive the distance contract within the cooling-off period;
7. Day: calendar day;
8. Duration transaction: a distance contract with regard to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time;
9. Durable data carrier: any means that enables the consumer or entrepreneur to store information that is addressed to him personally in a way that allows future consultation and unchanged reproduction of the stored information._cc781905-5cde-3194-bb3b -136bad5cf58d_
ARTICLE 2 – IDENTITY OF THE ENTREPRENEUR
De Grachthof
Inner path 54
8355 BT Giethoorn
0521-361270
info@grachthof.nl
reservation@grachthof.nl
Opening hours:
Open daily from 10:00 am.
Chamber of Commerce number | 55397301
VAT number | NL851688305B01
ARTICLE 3 - APPLICABILITY
1. These general terms and conditions apply to every offer from the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer.
2. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, it will be indicated that the general terms and conditions can be viewed at the entrepreneur's premises and that they will be sent free of charge as soon as possible at the request of the consumer.
3. If the distance contract is concluded electronically, contrary to the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that they can be read by the consumer. consumer can be stored in a simple manner on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be inspected electronically and that they will be sent free of charge at the request of the consumer electronically or otherwise.
4. In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs apply mutatis mutandis and, in the event of conflicting general terms and conditions, the consumer can always invoke the applicable provision that is the most appropriate for him. most favorable.
ARTICLE 4 - THE OFFER
1. If an offer has a limited period of validity or is subject to conditions, this will be expressly stated in the offer.
2. The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to enable a proper assessment of the offer by the consumer. If the entrepreneur uses images, these are a true representation of the products and / or services offered. Obvious mistakes or errors in the offer do not bind the entrepreneur.
3. Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer. This concerns in particular:
the price including taxes;
any costs of delivery;
the way in which the agreement will be concluded and which actions are required for this;
whether or not the right of withdrawal applies;
the method of payment, delivery or performance of the agreement;
the period for accepting the offer or the period for adhering to the price;
the amount of the rate for distance communication if the costs of using the technology for distance communication are calculated on a basis other than the basic rate;
if the agreement is archived after the conclusion, how it can be consulted by the consumer;
the way in which the consumer can become aware of actions he does not want before concluding the agreement, as well as the way in which he can rectify these before the agreement is concluded;
any languages in which, in addition to Dutch, the agreement can be concluded;
the codes of conduct to which the entrepreneur has submitted and the way in which the consumer can consult these codes of conduct electronically; and
the minimum duration of the distance contract in the case of an agreement that extends to the continuous or periodic delivery of products or services.
ARTICLE 5 - THE AGREEMENT
1. The agreement is concluded, subject to the provisions of paragraph 4, at the moment of acceptance by the consumer of the offer and compliance with the corresponding conditions.
2. If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the acceptance of the offer electronically. As long as receipt of this acceptance has not been confirmed, the consumer can dissolve the agreement.
3. If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a safe web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures.
4. The entrepreneur can - within legal frameworks - inform himself whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If, on the basis of this investigation, the entrepreneur has good reasons not to enter into the agreement, he is entitled to refuse an order or request with reasons, or to attach special conditions to the implementation.
5. The entrepreneur will send the following information to the consumer with the product or service, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier, :
a. the visiting address of the establishment of the entrepreneur where the consumer can go with complaints;
b. the conditions under which and the manner in which the consumer can make use of the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
c. the information about existing after-sales service and warranties;
d. the information included in Article 4 paragraph 3 of these terms and conditions, unless the entrepreneur has already provided this information to the consumer before the execution of the agreement;
e. the requirements for termination of the agreement if the agreement has a duration of more than one year or is of an indefinite duration.
ARTICLE 6
If the entrepreneur has committed himself to delivering a series of products or services, the provision in the previous paragraph only applies to the first delivery.
Article 6a - Right of withdrawal upon delivery of products
1. When purchasing products, the consumer has the option of dissolving the contract without giving reasons during fourteen days. This period starts on the day after receipt of the product by or on behalf of the consumer.
2. During this period, the consumer will handle the product and the packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he makes use of his right of withdrawal, he will return the product with all accessories supplied and - if reasonably possible - in the original condition and packaging to the entrepreneur, in accordance with the reasonable and clear instructions provided by the entrepreneur.
Article 6b - Right of withdrawal upon delivery of services
1. When services are provided, the consumer has the option of dissolving the contract without giving reasons during seven working days, starting on the day of entering into the contract.
2. To make use of his right of withdrawal, the consumer will refer to the reasonable and clear instructions provided by the entrepreneur with the offer and/or at the latest with the delivery.
3. In case of bad weather you can cancel and move the rental to another day within 14 days after the first rental date.
ARTICLE 7 - COSTS IN CASE OF WITHDRAWAL
1. If the consumer makes use of his right of withdrawal, the costs of return will be borne at most.
2. If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than 30 days after the return or cancellation.
ARTICLE 8 - EXCLUSION OF THE RIGHT OF WITHDRAWAL
1. If the consumer does not have a right of withdrawal, this can only be excluded by the entrepreneur if the entrepreneur has clearly stated this in the offer, at least in time for the conclusion of the agreement.
2. Exclusion of the right of withdrawal is only possible for products:
a. that have been created by the entrepreneur in accordance with the consumer's specifications;
b. that are clearly personal in nature;
c. which cannot be returned due to their nature;
d. that can spoil or age quickly;
e. the price of which is subject to fluctuations in the financial market over which the entrepreneur has no influence;
f. for loose newspapers and magazines;
g. for audio and video recordings and computer software of which the consumer has broken the seal.
3 Exclusion of the right of withdrawal is only possible for services:
a) regarding accommodation, transport, restaurant business or leisure activities to be performed on a specific date or during a specific period;
b) the delivery of which has begun with the express consent of the consumer before the cooling-off period has expired;
c) regarding betting and lotteries.
ARTICLE 9 - THE PRICE
1. During the period of validity stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes as a result of changes in VAT rates.
2. Contrary to the previous paragraph, the entrepreneur can offer products or services whose prices are subject to fluctuations in the financial market and over which the entrepreneur has no influence, with variable prices. This dependence on fluctuations and the fact that any stated prices are target prices are stated in the offer.
3. Price increases within 3 months after the conclusion of the agreement are only permitted if they are the result of statutory regulations or provisions.
4. Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has stipulated this and:
a. they are the result of statutory regulations or provisions; or
b. the consumer has the authority to cancel the agreement on the day on which the price increase takes effect.
5. The prices stated in the offer of products or services include VAT.
ARTICLE 10 - CONFORMITY AND WARRANTY
1. The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability and the legal requirements existing on the date of the conclusion of the agreement. provisions and/or government regulations.
2. A scheme offered as a guarantee by the entrepreneur, manufacturer or importer does not affect the rights and claims that the consumer can enforce against the entrepreneur with regard to a shortcoming in the fulfillment of the obligations of the entrepreneur on the basis of the law and/or the remote agreement.
ARTICLE 11 - DELIVERY AND PERFORMANCE
1. The entrepreneur will take the greatest possible care when receiving and executing orders for products and when assessing applications for the provision of services.
2. The place of delivery is the address that the consumer has made known to the company.
3. With due observance of what is stated in article 4 of these general terms and conditions, the company will execute accepted orders expeditiously, but at the latest within 30 days, unless a longer delivery period has been agreed. If the delivery is delayed, or if an order cannot or only partially be executed, the consumer will be notified of this no later than one month after he has placed the order. In that case, the consumer has the right to dissolve the agreement without costs and is entitled to any compensation.
4. In the event of dissolution in accordance with the previous paragraph, the entrepreneur will refund the amount paid by the consumer as soon as possible, but no later than 30 days after dissolution.
5. If delivery of an ordered product proves to be impossible, the entrepreneur will make every effort to make a replacement item available. At the latest upon delivery, it will be reported in a clear and comprehensible manner that a replacement item will be delivered. For replacement items right of withdrawal can not be excluded. The costs of return shipment are for the account of the entrepreneur.
6. The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer, unless expressly agreed otherwise.
ARTICLE 12 - DURATION TRANSACTIONS
1. The consumer can terminate an agreement that has been entered into for an indefinite period at any time with due observance of the agreed cancellation rules and a notice period of no more than one month.
2. An agreement entered into for a definite period has a maximum term of two years. If it has been agreed that the distance agreement will be extended if the consumer remains silent, the agreement will be continued as an agreement for an indefinite period and the notice period after continuation of the agreement will be a maximum of one month._cc781905-5cde-3194-bb3b- 136bad5cf58d_
ARTICLE 13 - PAYMENT
1. Insofar as not agreed later, the amounts owed by the consumer must be paid within fourteen days after delivery of the goods or, in the case of an agreement to provide a service, within 14 days after the documents relating to this agreement have been issued. .
2. When selling products to consumers, general terms and conditions may never stipulate an advance payment of more than 50%. When advance payment has been stipulated, the consumer cannot assert any rights regarding the execution of the relevant order or service(s) before the stipulated advance payment has been made.
3. The consumer is obliged to immediately report inaccuracies in payment details provided or stated to the entrepreneur.
4. In case of non-payment by the consumer, the entrepreneur has the right, subject to legal restrictions, to charge the reasonable costs made known to the consumer in advance.
ARTICLE 14 - COMPLAINTS PROCEDURE
1. The entrepreneur has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure.
2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has discovered the defects.
3. Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will respond within the period of 14 days with a notice of receipt and an indication when the consumer can expect a more detailed answer.
ARTICLE 15 - ADDITIONAL OR DIFFERENT PROVISIONS
Additional or deviating provisions from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier.
ARTICLE 16 - RESERVATIONS AND CANCELLATIONS
1. Reservations for one or more vessels can be made via the Internet or by telephone. Reservations are only valid after confirmation by the landlord, via the internet or in writing.
2. Payment is made, unless agreed otherwise in writing, when making the reservation, by means of Ideal (internet banking) or in cash at the rental location.
3. In case of cancellation less than 48 hours in advance of a confirmed reservation or in the absence of the tenant on the reserved date and time, the tenant owes the entire rental amount and the tenant is not entitled to an alternative.
4. If the lessee is more than 1 hour later than the agreed starting time without prior telephone notification, the lessee will owe the entire rental amount and the lessor will be entitled to rent out the vessel to someone else. The tenant is then not entitled to an alternative.
5. If the tenant changes the reservation, he can request the lessor to substitute a third party.
6. If a reserved vessel is not available at the agreed place 1 hour after the start of the reserved rental period and the lessor cannot offer the lessee a reasonable alternative, the lessee is entitled to reimbursement of the agreed rental sum, unless the lessor informs the lessee at least two hours before the agreed time. of the unavailability of the reserved vessel. The tenant is under no circumstances entitled to any additional (damage) compensation.
7. If the lessee returns the vessel to the rental location earlier than the agreed rental period, there is no right to a refund of the rental fee paid or part thereof.
ARTICLE 17 - PROTECTION OF PERSONAL DATA
1. The contractor processes personal data within the meaning of the Personal Data Protection Act (WPB) and as of 25 May 2018 of the General Data Protection Regulation (GDPR).
2. The processing of personal data by the Contractor takes place in accordance with the applicable (inter)national law and (Professional) regulations in the field of the protection of personal data.
3. The Client agrees that the Contractor may and can process confidential information and personal data concerning the Client and/or persons (formerly) employed by, or for, or associated with the Client, and/or its clients or third parties in the context of a (i.e. ) assignment given by the Client to the Contractor, (ii) compliance with a legal obligation, (iii) optimization of the service and (iv) internal business purposes. In this context, processing also includes sharing this data with legal entities and companies affiliated with the Contractor, and with third parties involved in the performance of the assignment, and also processing by processors employed by the Contractor.
4. The Client guarantees that personal data provided by it or originating from it may be processed by the Contractor and indemnifies the Contractor against damage in connection with claims from those involved or third parties with regard to non-compliance with the applicable laws and regulations on the field of personal data protection.
5. Taking into account the state of the art and the costs of implementation, the Contractor will take appropriate measures to protect the personal data originating from the Client. (In this text, mth is referred to as Contractor.)
ARTICLE 18 - GENERAL RENTAL CONDITIONS
The time slot of the rental period you reserved is leading, the end time of your time slot will not be changed if you leave later.
If the end time is exceeded, the extra time used will be charged.
If canceled up to 24 hours before the scheduled date, € 10.00 in costs will be charged
brought.
If canceled within 24 hours before the scheduled date, 50% of the total price will be charged
charged.
In the event of damage, of any nature whatsoever, the tenant must report this at all times to the
owner
The rental boats are WA-insured. Renting is at your own risk. The tenant is liable for
theft, loss and damage to rental boats and accessories. Own risk
€200,-. Only damage to third parties caused by collision is insured.
The lessor reserves the right to cancel the reservation at any time.
PRIVACY
We only use your data for internal purposes and they will not be passed on to third parties.